How to Keep the Sizzle In Your Business

As I sat down to put this digital dispatch together, I found myself in an utterly comical swirl of . I had blocked out the time, had my topics clear, had tools I wanted to share. The raw materials were there but the writing was not happening. Each time I faced the keyboard, would take me away; a snack, a call, email, new episodes of Gossip Girl (guilty ). I found myself ever frustrated as the minutes of my writing window ticked down, even telling myself, out loud, to put down the chocolates and go back to the computer.

My entrepreneurial sizzle was fizzling because I had lost track of my WHY.  Why do any of this anyway? Reaching financial goals, breaking new ground, , all of these were compelling thoughts but not causing any action. Why, with the best intentions, do we sometimes lose our focus, forward motion and sizzle?

Why we lose our sizzle.

Frankly, the only reason we fizzle is fear, which shows up in lots of different disguises. Here are 5 most recognizable ones…

Upping our game.
We set big goals that scare the pants off us, even though we won’t admit the fear publicly. When we raise the stakes on what we want to accomplish, procrastination will be there, a manifestation of our concerns about what we might encounter if we act. Faced with potential rejection, , or judgement, we hide in the familiar. Who doesn’t want a clean desk or empty inbox? Unfortunately, those are not enough. The momentary victory lap you do around your desk doesn’t provide a lasting sense of accomplishment or a real impact made toward your bottom line.

Everything All At Once.
We demand big results in short . Business moves fast. Projects can live and die in a single phone call or meeting. There is an urgency to what we’re doing and we don’t want to let one for one second, until it drops, with a thud. expectations, taking on too much at once, and demanding a 24/7 level of performance is and creates overwhelm and burnout. What’s the likely success ratio for your projects if you’re laid up at Cedars Sinai in adrenal ?

.
If idle hands are the devil’s plaything imagine what an idle creative and intelligent mind can do. Fear of moving into areas that are new to us, where we might look awkward or have to be a beginner has us hide behind what we’ve already mastered even if we are bored stiff. Being the master is great but your lost interest is evident to your team and your clients costing you their loyalty and potential results, financial and otherwise.

Insisting on perfection over progress.
Wanting something to be right or perfect before pulling the trigger crushes our ability to take risks and create new opportunities. This is where fear locks us into planning instead of action. We become the people who push deadlines, lose trust and integrity with our collaborators and though the work, when it happens, may be outstanding, we lose our reputations and potential opportunities because we don’t deliver what we promise.

The Lone Ranger Syndrome.
Damn we are awesome. No one can do it better than us. If it’s going to get done right, we have to do it ourselves and suddenly the to do list is gargantuan. Fear keeps us from communicating, not passing information to others, not delegating or outsourcing. We become the log jam for progress, believing that no one else can do it right. Collaboration breaks down. Progress stalls. Team members feel unsure of what they should be doing and chaos ensues, either in the form of people taking their own Lone Ranger actions by circumventing your or doing nothing at all.

When we’re stuck in these patterns nothing, can lead us out of the paralysis faster than remembering WHY we want to do something and being clear about what it costs us if we don’t, in a REAL visceral, crap our pants kind of way. Action and traction can be found in connecting back to what we value and our intended.

Photo Credit: Ruven Afanador / The CW © 2009 The CW Network, LLC. All Rights Reserved.

 

Quiz: Are You “On Purpose?”

“There is one quality which one must possess to win, and that is definiteness of purpose, the knowledge of what one wants, and a burning desire to possess it.”

Got Purpose? - Sermon Title

Do you love what you do for a living?

Do you look forward to going to work every day or do you grudgingly show up in order to pay the bills? Do you work past quitting time because it’s expected or because you’re “into it” and lost track of time? Many people know their calling in life, their , and live “on purpose.”

Are you one of them?

Take this True or False Self-Quiz to determine whether you are operating from a place of purpose.

  1. When I get up in the morning I look forward to the day ahead, whether it’s a work day or my day off.
  2. I love the work I do — any I receive I consider “the icing on the cake.”
  3. My work makes me feel rewarded and motivated rather than drained and exhausted.
  4. When I have spare time I participate in activities that I’m passionate about, and those activities reflect my purpose.
  5. I know what my greatest talents and strengths are, and I apply those attributes to my work in some capacity every day.
  6. I know I’m living my true purpose when others notice and compliment me on my abilities.
  7. My life, personal and professional, reflects and is in alignment with my .
  8. I consistently base my decisions on my beliefs, not on the expectations of others, and, overall, I’m happy with the outcomes.
  9. If money were not an issue I wouldn’t change much of what I do and how I do it.
  10. My is supportive of my personality and talents and allows me to not only show up as my , but to perform at my .
  11. When my work environment fails to provide me with opportunities to utilize my unique abilities, I look to make a positive change.
  12. The good (and great days) at work far outweigh the occasional “bad” days.
  13. My work is enjoyable and often feels like play.
  14. By fulfilling my own , I am making a positive contribution to the world as a whole.Determining one’s life purpose can take a long time, but I’m confident that, even when I question what my purpose is, I know that I have one.

If you answered false to many of these, you may benefit from discovering how to live a life on purpose. Living a purposeful life is as much about how things are done (with love, attention, passion and focus for example) as it is about what is done. It’s also a great way to feel fulfilled regardless of the “job” you may find yourself in.

Author’s content used under license, ©

Image Source: <a href=”http://www.flickr.com/photos/godserv/4517248920/”>Sermon Title by godserv, on Flickr</a>

 

Happy post-Sundance, Pre-Oscars & Pilot Season!

2012 is in full swing. It’s exciting to see this year take off with so much hope and promise. I’m hearing lots of amazing stories from my clients about upticks in , new clients coming on board, projects moving ahead. I’m experiencing the same myself.  Whew, nice change of pace after the last few years.

And, for some, the adrenaline of the is already beginning to fade as the reality of goals and expectations set in. I’ve had my moments of getting stalled and stuck as well. So what do you do when your ’s enthusiasm has started to wane? You get connected to your WHY, the reason you do what you do. It’s more than making money it’s the larger purpose your committed to or the difference you hope to make through your work.

Connecting back to you, my WHY, got me to the keyboard.  Helping you, my creative community, to be inspired leaders, create empowered work cultures and build financially successful, world-changing businesses, and lives, is what gets me out of bed in the morning – a tall order.

So thank you for being my WHY. I am constantly on the hunt for ways to make your year your business and your life outstanding. Finding your WHY is one of the keys to an outstanding year created, and enacted, with purpose.

Here is a great tool I use to get my clients kickstarted in finding their why. More to come in the days that follow. Stay tuned.

 

The Road Ahead: What Will You Do Differently This Year?

Changing the way things are done can bring opportunities for great . But reaction to change may be fearful and irrational, which can result in failures, a decrease in quality and a loss of production. When it comes to work and , it can be tempting to give in to those anxieties by doing what’s always been done. But priming the pump to have a better year always involves some form of adjustment to free up the time, money and energy to tackle new opportunities.

How do you decide what changes are the most important ones to make?

Ask yourself these questions:

1. What personal and business tolerations interfered with personal and work ? Tolerations are a good indication of issues in need of resolution.
2. Were last year’s goals reached? Why or why not? How will those obstacles be addressed? Setting new goals without having evaluated the previous year’s goals can result in a cycle of substandard results.
3. What fiscally responsible goal (making more money, collaborating, creating new products/services, improved marketing strategy, etc.) will also be fun? All work and no play make Jack a dull (and bored) boy, as the saying goes.

What do you need to change to have a better year?

Choose passion over profit. Connect to your bigger purpose in life, work and business and the rewards will flow effortlessly. Passionate people attract success.

Higher learning. Technology changes fast. Staying on top of what’s working now is only half the battle. Discovering what’s up and coming and leveraging that knowledge is the key to an exceptional year.

Celebrate success. Acknowledging and rewarding success keeps everyone motivated. Mark those mini-milestones with celebration and recognition!

Add, don’t subtract. When repeat clients stop buying your products or services, something needs to change. Instead of cutting prices, add value instead–bundle existing services/products, add bonuses or create new offerings.

What are your blind spots?

Every driver has blind spots. That’s what rear-view mirrors are for. Blind spots in the work and business environment can be harder to identify. How does a person avert disaster in a without the benefit of mirrors?

Ask around. Getting honest feedback from clients, customers and service providers can be as uncomfortable as it is invaluable. Do it anyway.

Seek professional help. Getting an objective outsiders opinion can help you see what is going well or not.

Coffee time. Chat up a colleague and encourage them to share their observations about what you are doing well and what needs improvement. Sometimes what needs to change is missed because it is so “obvious.”

Moving into the doesn’t have to be a scary proposition. Having a clear sense of what’s ahead can circumvent failure and create a successful year.

Author’s content used under license, ©

 

The Big Year-End Bonus That Costs Nothing

Year End Bonus“It’s all your fault I’m late to our call” she said to me. “I was stuck on the phone closing another deal. We will be soon finishing our calendar year of . We’re up by 30%. Everyone is happier and I’m having much more fun. This is in large part because of what you do and how you’ve helped us to grow and work together. Thank you.”  This was the best end-of-year bonus I could receive from a client.

December. It’s the time of year when holiday celebrations are in full swing, employee reviews are in and the question of bonuses, or no bonuses, are in the mind of most company leaders. With all the hoopla going on it’s easy to overlook the big year-end bonus that costs nothing.

In the midst of an ongoing recession we are constantly asked, and asking our teams, to do more with less and for less, creating company cultures of stress and frustration. As leaders in this environment we tend to focus even more intently on the numbers and forget that it’s human beings who must do the work to achieve the numbers. Our lack of humanity in those moments causes the people who work for us to disengage, take more time away from work or even .

According to the Gallup Healthways, well-being index the estimated cost of America’s disengagement crisis is a staggering $300 billion in lost productivity annually. When people don’t care about their jobs or their employers, they don’t show up consistently, they produce less, or their work quality suffers.1

In The Progress Principle, authors Teresa Amabile and Steven Kramer reveal that “Managers can help ensure that people are happily engaged at work. Doing so isn’t expensive. Workers’ well-being depends, in large part, on managers’ ability and willingness to facilitate workers’ accomplishments — by removing obstacles, providing help and acknowledging strong effort.”

So why did I consider that comment from my client a bonus? Acknowledgement. Her comment acknowledged her professional achievement, the work of her team and our work together. Giving and receiving acknowledgement reflects our own power and impact back to us. It cost her nothing to share it but it created a huge impact for me as her consultant. The fees are good, the professional achievement is nice but the personal acknowledgement makes me soar.

In creating an environment where you bring out the best in everyone, their peak , there are several essential components. These three cost nothing and make a significant impact; Endorsement, Encouragement and Acknowledgement.

Endorsement. Letting individuals know when they are making a strong decision, their plans are on the right track and they are powerful enough to handle the projects that they are managing, creates power and autonomy. Knowing that their managers or leaders have their back has workers excel, think creatively and take calculated risks which can pay off for their teams and their companies.

Encouragement. Knowing someone believes in you, and sees your value is priceless. Reminding your team of their strengths, their creativity, their innovation may sound a bit touchy-feely, and it is. As conscious leaders we can create more fear and concern by only commenting when things go wrong or we can point people toward their strengths and give them the pat on the back they need to move forward.

Acknowledgement. Giving someone public or private acknowledgement when they’ve completed exceptional work, letting them know the impact they’ve made and the value they’ve created for their team and for the company is like handing them the Superbowl trophy and ring. They feel recognized and connected, a part of something larger than their own individual effort which creates loyalty and the drive to get even more recognition.

This year-end consider giving a bonus that effects your employees on the inside as well as the outside. Your numbers will be the better for it all year long.

1. Teresa Amabile and Steven Kramer, “Do Happier People Work Harder?” NewYorkTimes.com, http://www.nytimes.com/2011/09/04/opinion/sunday/do-happier-people-work-harder.html (published/accessed September 3, 2011)
(c) 2011 Dawn Andrews & Free Range Thinking

 

Business Breakthroughs: Putting the Value in Performance Evaluations

Employee Performance EvaluationWe have disposable contact lens, disposable cameras, disposable headphones on airplanes.

Lest we add disposable employee appraisals to the list, we might want to consider ways to put more “value” into evaluations so that they become more like a roadmap for development than a shortcut to nowhere.

Performance appraisals for all employees are often completed annually within a short timeframe, which doesn’t usually lend itself well to careful, honest, well-thought-out evaluations for each employee. The standardized forms may end up looking like cookie cutter documents with similar wording, strengths and weaknesses.

Other problems with the typical employee review system are:

•  Doing all the appraisals at once can create a tendency to compare and rank employees, which takes away the individual assessment of strengths and weaknesses, and can put employees on the defensive. It fosters an atmosphere of competitiveness rather than excellence.
•  Salary increases, bonuses, promotion opportunities are directly connected with the appraisal. Ideally, these matters are kept separate from performance appraisals.
•  Performance appraisals are too often used to document performance issues that should have been addressed throughout the year. Or, the results of performance appraisals are ignored the rest of the year.
• Overworked supervisors may make hasty judgments based on recent performance, not the entire year’s.
•  What is measured is irrelevant to real work performance and does not differentiate true levels of quality. In other words, there may be lots of data, but no real information.
•  Self-evaluation is not valued or often-enough used in the performance appraisal process. An evaluation done without access to an employee’s self-evaluation will be missing important information.
•  The process is tedious and dull—just another project to get done—rather than creative, vital and truly informative.

Evaluations of value contain both elements of review and discovery. In these, managers can work with their people to set short-term and long-term objectives that benefit both company and employee.

Education and training goals, as well as opportunities to work with a coach, also would be examined. Understanding employees’ professional goals enables managers to lead and guide them in more targeted and meaningful ways.

When we focus on developing the employees we supervise, we give the gift of recognition and support, a gift that will return in the form of enhanced performance and benefit to the company.

Here are a few recommendations on writing an evaluation of value:
•  Find a time and place to write without interruption. Hold in your mind as you proceed an image of the person you are evaluating.
•  Acknowledge and thank the individual for her or his contributions to the company.
•  Align the employee’s goals with the needs of the company.
•  Ensure that the employee has the necessary tools and support to achieve the objectives.
•  Include education and training opportunities, as well as new assignments or other activities, to further the employee’s career goals.

Author’s content used under license, © 2008

 

5 Tips for an Outta Sight, Easygoing Thanksgiving

“What do you mean everyone is gone for Thanksgiving?” I asked my husband. He told me that all of our Los Angeles “family” as we call our dearest friends, were going to be away at other celebrations. We would be spending the Thanksgiving holiday – gasp – alone! Just the four of us.

Some would call this heaven. I was in turmoil. Do we make a big dinner for my husband and my 2 and 4 year old who, at the moment, only eat food that is white? Do we have ridiculous amounts of leftovers? And what about my birthday? My November 22nd birthday has always been on or around the Thanksgiving holiday making this time of year extra special for me.

Years past have included a dinner so long and raucous that people passed out at the table, faces in plates and a lamp caught on fire. Another birthday/Thanksgiving combo saw a gag-beauty pageant, complete with tuxedoed announcer and friends-in-drag that someday you all can witness through the wonder of YouTube. Still a third entailed an entire feast made with a 1 hour stopwatch ticking by 12 people in our 100 square foot kitchen. And then there was the year that my friend Michelle had to carve the turkey for us because none of the carvers could attend. We did it upside down and everyone was shocked at how small the white meat portion of the bird was. Genius.

Human beings are meaning making machines. Everything that happens or doesn’t happen needs to mean something to us and not being part of a large Thanksgiving celebration meant I was alone and abandoned. I started to panic, racing to make plans, to MAKE SOMETHING of the holiday, like I had failed in my friend, wife and mother roles if we didn’t have an invite somewhere or an army descending on our house for a meal. Then I stared to settle down in that way that we do once we realize that we’ve lost sight of the point, and our minds, which I had.

It was time to reduce the crazy. Here are my 5 tips for an outta sight, meaningful-by-choice Thanksgiving (and birthday celebration too).

The Feast
After making our meals for years, spending days prepping and shopping I now leave it to the professionals and order in from Whole Foods. A small investment delivers us local, organic ingredients and about an hour of warm up time. I find myself thankful for their cooking, the money we made this year, the money we invest getting a scrumptious meal and our time back, and using that time together doing more than cooking.

Fellowship
Love the ones you’re with. We’ve chosen that however and whomever we spend that dinner with is ‘meant to be’ and ‘perfect.’ Don’t allow your illusions of what Thanksgiving should be overwhelm the magic of the people sitting right in front of you. Enjoy the people you spend the day with and give thanks for them.

Express Gratitude
Locate your gratitude and share it out loud. Giving thanks for your friends and family always comes from the right place, but can become long-winded or even maudlin when people have a little turkey and wine. Here’s how we roll…share one quality in your friend that makes a difference for you and how, i.e. – “Your generosity is astounding and inspires me to give more” or “You always find the funny in my toughest moments and it makes my life better.”

Contribution
Last year I donated my birthday on Facebook to a friend raising money to build a school in Mali. There is seriously nothing that I need that can’t be handled in some way throughout the year. I feel proud knowing that a child has the hope of an education. Serving meals on skid row, doing a closet clean out/Goodwill drop, bringing canned goods to the food pantry or delivering leftovers to neighbors in need also makes a big impact.

Reduce, Reuse and Recycle
Enjoy the celebration of abundance and use nice plates. Go as eco friendly as you can. Ordering in saves energy, water and tons of cooking related clean-up. Put on the tunes, scrub the pots and pans, recycle the containers, compost and save the planet.

Enjoy the turkey and stuffing. I hope the things I mentioned will help make your Thanksgiving a more meaningful-on-purpose event and a joy to experience.

 

The Natural Fuel for Getting Things Done

Overwhelm. Look in any thesaurus, and the synonyms for overwhelm are pretty awful: overpower, subdue, oppress, quash, engulf, swallow, submerge, bury, suffocate.

Groan.

To anyone who’s experienced overwhelm, and that’s plenty of us, those words may be all too familiar. Whether the overwhelm is sudden or cumulative, chronic or acute, the feeling is one of drowning, immobility and powerlessness.

During those times, everything feels too big. It’s not just everyday busyness and packed schedules. When we’re overwhelmed, making dinner becomes a monumental effort. Better eat out. Bills, housework? Forget it. Tasks that used to take only 10 or 15 minutes now seem utterly impossible. There seems to be no time for anything. So we do nothing.

Worse, we have no faith that this, too, shall pass. We seem hopelessly mired in the quicksand of “too much.” We keep trying to will our way out of the quicksand with a will that just wants to lie down.

We live in a very overwhelming time—much more so than in decades past, says Jan Boddie, Ph.D., a California therapist who trains individuals and consults with businesses on the topic.

Things are speeding up. Technology’s well-touted time saving seems to have yielded less leisure time, not more. Companies are demanding longer work hours. Many adults are sandwiched between the needs of older and younger generations.

“We have really lost connection, not just with nature, but with our own true human nature,” Boddie says. “We’re sidetracked. Our lives are in such fast forward that we don’t even recognize we might need help until we’re drowning.”

Part of the problem is the cultural belief system in place, one that overrates doing and achievement and underrates quality of experience and connection with values.

In that cultural mindset, it’s not uncommon for a friend or a magazine article, with all good intention, to suggest the “Nike solution”: Just do it. Make priorities. Choose three things and accomplish them quickly. Go through the mail as soon as it arrives. Do a “brain dump” and create a huge to-do list with everything that you can think of on it. Now get started!

Not bad suggestions necessarily, but overcoming overwhelm isn’t really about measuring . It’s about connecting with what has meaning for us, with what feeds and enlivens us.

“Putting on a whole new sense of doing-ness is overwhelming,” Boddie says. “It creates a future-based state of mind that never ends because there will always be more to do. Being in relationship with what has meaning is fulfilling in the here and now. Feeling connected then connects us to the natural fuel for getting things done.”

Thus, when we come into alignment with our values and needs, we find the inner resources and spaciousness needed to get on with life.

First, however, we need to identify our individual symptoms and triggers for overwhelm. Our symptoms can be physical (e.g., nail biting, clumsiness, neck ache); psychological (forgetful, rude, defensive); social (poor hygiene, inadequate boundaries); or spiritual (loss of sense of purpose, unsure of what’s important).

Triggers are just as individual: a deadline, a certain tone of voice, change.

Noticing these symptoms and triggers is like setting off the two-minute warning buzzer: time for intervention techniques. And after we’ve come back to ourselves, it’s time for prevention techniques, such as adequate rest, nutrition, exercise and, as always, connection to purpose.

“The focus that matters is in your heart,” Boddie says. “Connect with yourself and then that self can do the tasks.”

Author’s content used under license, © 2008

 

Video: How can coaching help me work less and make more money?

Denis Waitley, one of America’s most respected authors and consultants on high human achievement, once said, “The results you achieve will be in direct proportion to the effort you apply.”

What he says makes absolute sense but what if you wanted to expand your and make more money? If you’re a small owner, you might feel a bit scared. Would that also mean working twice as hard just to get successful? As a development consultant, I’ve seen executives who work harder, longer hours to make more money than they are currently earning. Unfortunately, in most cases, they are still not getting the results they are looking for.

That’s when comes in. A mentor, or coach, can help you objectively identify the things that will help you be successful and maximize your work life to produce the best results. Watch the video and see the two aspects a coach can help you with in analyzing your business and help you make more money without exerting too much effort.

 

Organize Yourself for Success – Part 3

Okay, let’s be honest for a moment. How many of us are awesome at follow-up? How many have a system, a foolproof system? If you are among that special group you have my sincere admiration. This is one of the greatest challenges of my professional life, one that has continued to improve and also has a long way to go. The key is to have a system.

To arrive at any kind of a sustaining system, Julie Morgenstern in her book Organizing from the Inside Out writes, “it’s important to understand and work with or around psychological obstacles to a clutter-free environment.” These may include:

1. Unclear goals and priorities. Organizing is about defining what’s important and setting up a system to reflect that.
2. Fear of /fear of failure. Disorganization may be a convenient way to hold back.
3. Need to retreat. Clutter can be a protective shield to keep others at a safe distance.
4. Fear of losing creativity. A common myth is that creative, “right-brained” people need to work in chaos to produce high-quality work. Balderdash!
5. Need for distraction. Clutter can provide a convenient excuse to avoid uncomfortable issues or unwanted tasks.
6. Need for perfection. Often, people won’t deal with clutter until it can be done perfectly. Translation: It will never get done.

Identifying these obstacles to an organized office and work life can go a long way toward creating an effective, lasting solution to clutter and disorganization. Along the way, you might just find yourself fulfilling your potential, too!

Photo Credit: iStockphoto

Author’s content used under license, © 2008

 
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